Refund Policy

At Creative Global Features Pvt Ltd, we strive to provide the best services to our customers. However, we understand that there may be circumstances where you may need to request a refund. This Refund Policy outlines the conditions under which refunds may be provided.

1. Eligibility for Refund: Refunds may be issued under the following circumstances:

  • Services not delivered: If we fail to provide the services as described in the agreement or as per the terms outlined, you may be eligible for a refund.
  • Product defects: If a product purchased from us is found to be defective or not as described, you may request a refund.
  • Duplicate payment: In case of accidental duplicate payments, we will refund the excess amount.

2. Refund Process: To request a refund, please contact us at +91 9117111701 . Your request will be reviewed, and we may require additional information to process the refund.

  • Refunds will be issued using the same method of payment used for the original transaction.
  • Processing times for refunds may vary depending on the payment method and financial institution.

3. Non-Refundable Items:

  • Certain services or products may not be eligible for refunds, such as:
    • Services that have already been provided or partially provided.
    • Digital products or services that have been downloaded or accessed.
    • Customized or personalized products.

4. Discretionary Refunds:

  • In certain cases, we may offer discretionary refunds outside the scope of this policy, depending on the circumstances and our discretion.

5. Refund Denial:

  • We reserve the right to deny refund requests if we determine that the request does not meet the eligibility criteria outlined in this policy.
  • Refunds may also be denied if there is evidence of misuse or abuse of our services.

6. Changes to Refund Policy:

  • We reserve the right to update or modify this Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

7. Contact Us: If you have any questions or concerns about our Refund Policy, please contact us at +91 9117111701 .

Thank you for choosing Creative Global Features Pvt Ltd. We value your satisfaction and are committed to resolving any issues promptly and fairly.