At Creative Global Features Pvt Ltd, we strive to provide the best services to our customers. However, we understand that there may be circumstances where you may need to request a refund. This Refund Policy outlines the conditions under which refunds may be provided.
1. Eligibility for Refund: Refunds may be issued under the following circumstances:
- Services not delivered: If we fail to provide the services as described in the agreement or as per the terms outlined, you may be eligible for a refund.
- Product defects: If a product purchased from us is found to be defective or not as described, you may request a refund.
- Duplicate payment: In case of accidental duplicate payments, we will refund the excess amount.
2. Refund Process: To request a refund, please contact us at +91 9117111701 . Your request will be reviewed, and we may require additional information to process the refund.
- Refunds will be issued using the same method of payment used for the original transaction.
- Processing times for refunds may vary depending on the payment method and financial institution.
3. Non-Refundable Items:
- Certain services or products may not be eligible for refunds, such as:
- Services that have already been provided or partially provided.
- Digital products or services that have been downloaded or accessed.
- Customized or personalized products.
4. Discretionary Refunds:
- In certain cases, we may offer discretionary refunds outside the scope of this policy, depending on the circumstances and our discretion.
5. Refund Denial:
- We reserve the right to deny refund requests if we determine that the request does not meet the eligibility criteria outlined in this policy.
- Refunds may also be denied if there is evidence of misuse or abuse of our services.
6. Changes to Refund Policy:
- We reserve the right to update or modify this Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
7. Contact Us: If you have any questions or concerns about our Refund Policy, please contact us at +91 9117111701 .
Thank you for choosing Creative Global Features Pvt Ltd. We value your satisfaction and are committed to resolving any issues promptly and fairly.
